Impact of a visual indicator on the noise level in an emergency medical dispatch centre - a pilot study.

Fiche publication

Date publication

février 2021

Journal

BMC emergency medicine

Auteurs

Membres identifiés du Cancéropôle Est :
Pr MAUNY Frédéric

Tous les auteurs :
Outrey J, Pretalli JB, Pujol S, Brembilla A, Desmettre T, Lambert C, Labourey JM, Mauny F, Khoury A

Lien Pubmed

https://www.ncbi.nlm.nih.gov/pubmed/33622242

Résumé

Noise levels are monitored in call centres. A maximum of 52 to 55 dB(A) is recommended in order to prevent adverse events. We aimed at assessing the noise level and the impact of a visual noise indicator on the ambient noise level in a French Regional Emergency Medical Dispatch Centre (EMDC).